REFUND POLICY
Village English offers a refund to the student in the following situations. Refunds to students who enrolled through a representative should be collected from the representative. All cancellations guidelines listed below apply equally to students who have enrolled through a representative. In cases where a special or seasonal rate has been negotiated, refunds will be issued based on standard Village English list prices, not based on the negotiated rate. Where refunds have been approved, the refund will be made in the mode the original payment was made e.g. if the fees were paid by credit card, then Village English will issue a debit advice against the original credit card for the refund.
NON-REFUNDABLE ITEMS:
Registration Fee of CDN $125.00 and Homestay Placement Fee of CDN $100.00 are non-refundable.
Program Changes and Vacations:
If you reduce your hours of tuition but continue unbroken study at Village English, you may use any remaining fees, which will be calculated by the General Manager, to extend your study period. You may take vacation once in a 4-month period, after 2 months of continuous study. No refund will be given, but if you pay an administration fee, you may extend your study period by your vacation time.
| 1. |
Inability to Enter Canada.
If any student is rejected entry to Canada by Immigration Canada, that student is entitled to a refund of all prepaid fees, from which a CDN$200 fee will be deducted for administration. To be eligible for this refund, the student must return the original Letter of Acceptance and a copy of Immigration Canada's Letter of Rejection with a written request for refund to Village English no less than 14 days before the course start date along with a copy of the letter of rejection from Immigration Canada. Village English cannot be held responsible if any student fails to obtain the appropriate documentation for entering Canada. If you fail to obtain the necessary documentation to enter Canada and still arrive at a Canadian port of entry, and are refused entry into Canada, there will be NO REFUND. |
| 2. |
Cancellation.
If any student wishes to cancel his or her course, before coming to Canada, that student must return the original Letter of Acceptance with a written request for refund to Village English received by the school no less than 21 days before the course start date. If a notice is received after the minimum days notice, refund will calculated as follows:
- 20 days before the start of the program: the cancellation fee is 25% (refund will be 75%)
- Less than 18 days before the start of the program: the cancellation fee is 40% (refund will be 60%)
- When more than 30% of instruction is delivered from Start Date: no refund
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| 3. |
Postponement. Regardless of cause, students who wish to postpone their start date must contact Village English in writing as early as possible. If this notification does not reach the school 14 days before the original start date, a fee of CDN$300 will be charged. |
| 4. |
Mid-Course Cancellation.
There is no refund of any tuition fees once the program has commenced and the student has already participated in one or more classes. |
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